Open Positions at Trango
- Regional Sales Director
- Senior Quality Engineer
- Senior Software Engineer
- Marketing Communications Manager
- Technical Support Engineer
- Senior Applications Engineer
Regional Sales Director
Department: Sales
Status: Full-time
PURPOSE
The Regional Sales Manager (RSM) is responsible for achieving sales objectives in the designated region. The RSM executes these sales objectives through field visits, phone/email campaigns & proposal/quotation generation, engineering analysis, forecasting, account management and reporting as assigned by management.
- Technically competent to communicate licensed microwave technology to an audience of technical and non-technical personnel; must be familiar with path licensing, attenuation and multipath, etc.
- At least 3 years sales experience in the backhaul market selling licensed microwave products, antennas and accessories and consistently meeting or exceeding quota.
- Prior experience in generating quotations/proposals/bids in response to RFQs and RFIs.
- Exhibits good understanding of the competitive landscape for point-to-point microwave technology from 6 to 38 GHz.
- Is highly organized and has very effective time management skills; an excellent communicator and relationship developer with system integrators and end users.
- A strong individual contributor capable of learning and mastering new technical subjects quickly and communicating them just as effectively.
- Computer literate and experienced with sales database programs such as ACT!, Salesforce and/or NetSuite.
- Exhibits strong negotiating skills and excellent history of closing sales.
Strong written and verbal communication skills along with strong listening skills.
Senior Quality Engineer
Department: Manufacturing
Status: Full-time
PURPOSE
Implement, monitor, control, and continuously improve the Quality Management System that complies with ISO 9001 and other quality standards as applicable. Establish systems and processes that ensure closed loop defect analysis to component level.
- Bachelors Degree in Engineering, Operations Management or equivalent technical field.
- 5 years experience in a leadership role.
- Must have strong knowledge of statistical problem solving techniques and software tools.
- Hands on contributor with strong cross functional leadership skills.
- Strong understanding of ISO 9001 quality systems.
- Employee must be self-motivated with the ability to work independently and in a team environment.
- High degree of oral and written communication skills are necessary.
- Attention to detail, Strong problem solving skills, and computer literacy are essential.
- Successful completion of ASQ’s CQE (American Society for Quality’s Certified Quality Engineer) course is highly desirable.
- Employee must work safely at all times and maintain confidentiality of all company and customer information.
Senior Software Engineer
Department: Engineering
Status: Full-time
PURPOSE
Trango Systems, a leading provider of wireless data solutions is looking for a Senior Software Engineer. You will be responsible for the development, debugging and maintenance of application level software related to Trango’s Point-to-Point product line. Candidate must be a highly motivated software engineer with a track record of product delivery.
REQUIREMENTS
Minimum BSEE/CS/CE with 5 Plus years of experience in developing embedded management software for carrier class networking systems
- Excellent C programming skills
- Development experience in Linux / UNIX applications programming a must.
- Requires networking knowledge related to TCP/IP and socket programming.
- Excellent written/oral communication skills and strong analytical and problem solving skills
- Proactive problem solver with great attention to detail
- Must be able to work with minimal supervision.
Additional Desired Skills
- Experience in Web applications development, (Web 2.0) is a plus
- Experience in high availability system design and implementation in router/switch
- Hands-on experience on working with switches or routers and wireless equipment highly desired.
Marketing Communications Manager
Department: Marketing
Status: Full-time
PURPOSE
The Marketing Communications Manager is responsible for managing the public relations and brand awareness activities at the corporate and product level for Trango Systems, Inc. Additional responsibilities include the coordination and management of customer facing events as well as leading the creative development of all corporate collateral and assisting with new product introduction. This position is a leadership level position requiring an assertive and dynamic project manager.
REQUIREMENTS
- Bachelors Degree in Marketing or Engineering related field; Wireless, Telecommunications, or Electronics Industry experience preferred
- Ability to travel is absolutely necessary. Expect different locations and an average of 20-40% of the time.
- At least 7 years experience in PR, brand management, advertising and collateral development.
- Demonstrated experience in marketing communications and product introduction management especially in a start up environment.
- High level of communication skills (written and oral) including demonstrated experience communicating with engineers, sales and channel sales representatives.
- Highly adept at using Microsoft Office tools (i.e., Project, Word, Excel, PowerPoint, etc.) and graphics development software (e.g., Visio, Adobe Photoshop/Illustrator). Exposure to web development tools is beneficial (e.g., Dreamweaver)
- Expertise in lead generation and demographic analysis with trade publications and direct mail sources.
- Prior experience with new product introduction especially in the wireless arena and activities related to collateral development.
- Prior experience in the development of training and web related resources for channel sales partners and internal sales teams concerning new product introduction.
Technical Support Engineer
Department: Applications Engineer/Technical Support
Status: Full- time
PURPOSE
Support and assist post sales and presales for Trango’s wireless connectivity products.
REQUIREMENTS
- Effective Communicator: This position requires strong phone and email communication skills. Customers are calling to obtain support on critical networking issues.
- Must have a strong understanding of technical terms but possess the ability to methodically guide a customer through a problem to resolution.
- Prior customer relationship training/help desk support is desired and knowledge of RMA processes is a bonus along with ability to look at problems from multiple perspectives understanding that multiple operating systems (Windows, Linux, etc.) must be considered with multiple, dependent equipment vendors (Cisco, Foundry, Netgear, etc.)
- Hardware: The position requires a good understanding of networked communications devices such as routers, firewalls, CSU/DSU, bridges, multiplexers, servers and switches
- Protocol: The position requires strong knowledge of IP backbone architecture, IP addressing, basic network designs, DNS, IP subnetting, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP), routing policies (e.g., BGP, OSFP, RIP, and EIGRP) and protocols (RIP v1/v2, OSPF), security (802.1x): NAT configuration, FTP, proxy server, firewalls, VLANs (802.1q), class of service (802.1p, 802.3ad), RADIUS/PPPoE and knowledge of TDM architectures including OCx, T3, fractional T3/E3, T1/E1 and fractional T1/E1, ATM, and Frame Relay
- Must possess good understanding of basic RF principles including: propagation, reflection, attenuation. Understand concepts such as Fresnel zone, antenna patterns, fade margin and path loss. Concepts such as FEC and ARQ will be understood along with CCK, OFDM and QAM modulation.
- Demonstrate excellent time management skills with the ability to manage multiple projects. Must have software products skills such as Microsoft Office Suite, SNMP managers such as HP OpenView, network analysis products such as EtherReal and packet sniffers, etc.
- Available for travel up to 2 weeks per month to visit with customers to provide on-site training, join the sales team on trade events or to support the sales department on field visits to assess technical issues. Be comfortable installing and commissioning radio equipment.
- Quantifiable information gained from interaction with customers to drive future enhancements to products, address current product deficiencies and report competitor’s strengths/weakness.
- Must be self motivated and will be able to go the “extra mile” for the customer understanding that service is what distinguishes Trango from the competition.
- Excellent understanding of OSI Model and RF principles
- Excellent understanding of bridging and switching concepts
- Strong understanding of LAN technologies such as Ethernet-CSMA/CD, STP – IEEE 802.1d/ IEEE 802.1w, IEEE 802.1s, VLANS, Tagging – IEEE 802.1q, 802.3ad, IP addressing and sub netting, Routing concepts, VLSM/CIDR and working knowledge with routing protocols – RIP V1/V2, OSPF
- Linux knowledge is also desired with a good understanding of Unix/Linux Kernel as well as systems programming such as shell programming and/or Perl or TCL/TK programming
- BS degree in Computer Science or related IT field with CCNA, CCIE preferred
- Self starter with the ability to manage multiple projects with minimal guidance
- Minimum 5 years related industry experience with a networking products company and/or fixed wireless access manufacturer in a similar capacity OR recent graduate with >3.3 GPA and CCNA certification.
Sr Applications Engineer
Department: Sales
Status: Full-time
PURPOSE
The Sr. Applications Engineer is responsible for verification testing of new High Speed microwave transmission products and subsequent related changes, both in the lab and in the field as needed. The position requires interaction with engineering to resolve problems found and requires meticulous note taking and report generation.
REQUIREMENTS
- BS degree in EE, CS or related IT field
- Minimum 3 years related industry experience with a networking products company and/or fixed wireless access manufacturer in a similar capacity.
- Detail Oriented: This position requires discipline in creating and following test procedures and recording the results in detailed reports. The product development team relies on this position as the last gate before release, therefore it is critical that the tests are done correctly and can be repeated. Communication with Engineering on a regular basis is essential.
- Hardware Expert: The position requires a good understanding of networked communications devices such as routers, firewalls, bridges, servers and switches
- Networking: The position requires strong knowledge of IP backbone architecture, IP subnet addressing, basic network designs, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP), routing protocols such as BGP, OSPF, RIP and EIGRP, security (802.1x): Firewall/NAT configuration, FTP, proxy server, VLANs (802.1q), Class of Service (802.1p, 802.3ad), RADIUS/PPPoE and knowledge of TDM architectures including OC lines, full & fractional T1/E1, ATM, and Frame Relay
- RF: The position requires an understanding of basic RF principles in both unlicensed and licensed spectrum including: propagation, reflection, rain rate and attenuation. You will understand concepts such as Fresnel zone, antenna patterns, fade margin and path loss. Concepts such as FEC and ARQ will be understood along with CCK, OFDM and QAM modulation.
- Minimal Travel
- Must be comfortable installing and commissioning radio equipment.
- Excellent understanding of OSI Model and RF principles
- Excellent understanding of bridging and switching concepts
- Strong understanding of LAN/WAN technologies such as Ethernet-CSMA/CD, Spanning Tree Protocol, VLANS tagging, IP addressing and sub netting, Routing concepts, VLSM/CIDR and working knowledge with routing protocols – BGP, RIP V1/V2, OSPF
- Self starter with the ability to manage multiple projects with minimal guidance